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RETURN POLICY

RETURN/EXCHANGE POLICY

Here at Manshaa, we carefully curate luxurious premium quality products to provide our customers with the best selection of designs and styles. We take pride in our commitment to quality, and we stand behind the products we offer. Our sales are all final with no returns and exchanges. While we are confident that you will be satisfied with your purchase, we do understand that there may be issues with the product. In the rare event that this happens, we are happy to offer refunds, exchanges, or measurement fixes. 

 

Return shipping is complimentary.

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If your order did not come in perfect condition or you have any concerns, please reach out to manshaadesignerstudio@gmail.com with pictures of damages on arrival within 48 hours of receiving your package. If Manshaa is not notified of these issues prior to you returning your item; we will not refund your purchase. Please note that returns must be sent back within a week of receiving the item.

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Your products must be returned in new and unworn condition, with the tags still attached and in its original packaging. This includes any boxes and garment bags as well. We strictly do not accept returns on items if the tags were removed, as well as if its not in it's original packaging. 

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Please note that your return is subject to additional fees or will be returned back to you if it is returned in any condition other than what it was delivered in. Damages include but are not limited to: stains, missing items, broken closures, rips, broken zipper, etc.

 

If your order did not come in perfect condition or you have any concerns, please reach out to manshaadesignerstudio@gmail.com with pictures of damages on arrival within 48 hours of receiving your package. If Manshaa is not notified of these issues prior to you returning your item; we will not refund your purchase.

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Manshaa reserves the right to decline any return that is not returned in its original condition (including stains, rips, etc.). Returns received that do not satisfy our policies will be sent back to you and are subject to return shipping charges.

CUSTOM INQUIRIES

Although we are proud of our one of a kind designs, we do realize that so many of our customers appreciate the freedom of having their attire customized to match their dream look. That is why we are proud to say that we offer the ability to customize an order from the ground up. Contact us with your Name, Number, and the name of the item that you want customized. Customization options include but aren't limited to: Color changes, custom measurements, converting dress into gown, adding sleeves, adding/removing work, fabric change, etc.

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customization options may increase or decrease the current price of the item

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If you have any questions, or would like to place a custom order, please feel free to contact us through messaging us on this site, or you can contact us @manshaaobsession on Instagram. 

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PAYMENT METHODS

Credit / Debit Cards

Google Pay

Apple Pay

Payment Methods
customs
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